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Terms of Use

Terms of Use

These terms apply when you browse and use merchantngin.com. The site is run by Innovative Hub Malaysia (Inno Hub (MY) Sdn. Bhd.); MerchantNgin (赢商) is our brand. By using this site you agree to these terms.

Effective date: 2026-10-31

01Who we are

This site is run by Innovative Hub Malaysia (Inno Hub (MY) Sdn. Bhd.), company no. 202101009250 (1409549-W). MerchantNgin (赢商) is its brand.

Address: D5-9-2, Jalan PJU 1A/46, Pusat Perdagangan Dana 1, 47301 Petaling Jaya, Selangor, Malaysia

WhatsApp: +60 11-7019 6380

Contact: hello@merchantngin.com

02What the content is

This site describes Dianping (大众点评) and the services we provide to Malaysian businesses. It is general information only and is not an offer, a quotation or professional advice.

An enquiry through the site's form, WhatsApp or email does not create a contract between you and us. The scope, price and terms of any service are set by a written service agreement signed by both parties; if that agreement differs from these terms, the agreement prevails. Our services are for businesses, not for personal or household use.

03Data, sources and results

Platform data, tourism figures and case examples on this site come from Dianping, other platforms or third-party sources, and they can change over time. We work to keep them accurate and current, but we do not guarantee that they are complete, accurate or applicable to your business. Before you rely on a figure for a business decision, check it with us or with its original source.

Listing approval, lists such as the Must-Eat and Must-Visit lists, rankings, exposure and advertising results are decided by the platform's rules and by consumers, not by us. We do not guarantee any business a particular ranking, traffic, reviews or revenue.

04Trademarks and our partnership

"Dianping", "大众点评", "Meituan", "美团" and their logos are trademarks of their respective owners, as are the other third-party names and logos shown on this site. We use them only to identify those businesses and to describe the platform and our partnership.

We are Dianping's official partner in Malaysia and hold the platform's letter of authorisation. We are an independent company: we are not part of Dianping or Meituan, and we do not make commitments on their behalf.

"MerchantNgin", "赢商" and the MerchantNgin logo are our brand. Please do not use them without our written consent.

06Using the site

When you use this site, please do not:

  • submit false details through a form or pretend to be someone else;
  • send spam or malicious code, or use the site for anything unlawful;
  • try to gain unauthorised access to the site or our systems, or disrupt how the site works.

If you use an automated tool to access this site, please make sure it follows the site's robots.txt.

08Liability

This site is provided as it is. We work to keep it running and its content accurate, but we do not guarantee that it will be uninterrupted or free of errors.

To the fullest extent the law allows, we are not liable for any indirect or consequential loss arising from using or being unable to use this site, or from relying on its content. Nothing in these terms excludes or limits any liability that the law does not allow to be excluded or limited.

09Personal data

How we handle the personal data you send us is set out in our Privacy Policy: merchantngin.com/en/privacy.

10Governing law

These terms are governed by the laws of Malaysia. Any dispute arising from these terms or this site is subject to the jurisdiction of the courts of Malaysia.

If any part of these terms is found to be invalid or unenforceable, that part applies only to the extent the law allows, and the rest of these terms still applies.

11Changes to these terms

When these terms change, we post the new version on this page with its effective date. Using the site after a change means you accept the new version.

12Language

These terms are available in Chinese and English. If the two versions differ, the English version prevails.