Get found by
Chinese consumers

MerchantNgin · Your Growth Engine

Hundreds of millions of Chinese consumers use the Dianping app (大众点评) - China's restaurant & lifestyle review platform - to decide where to eat, relax and shop. We get Malaysian merchants listed, promoted and managed on it.

F&BBeauty & SpaLeisure & EntertainmentAttractionsRetail
01 - What is Dianping

China's #1 lifestyle platform,
at your doorstep

Dianping (大众点评) is the app Chinese consumers trust for restaurant reviews, food reviews and lifestyle spending - abroad too. Meituan is Dianping's parent company, and verified merchants get listed on Meituan for free: one setup, two platforms. For Malaysian merchants, it's the direct line to Chinese tourists and the local Chinese community alike.

1B+OVERSEAS VISITSSource: Meituan-Dianping overseas platform data (2025) - 1B+ cumulative overseas visits.

Platform data: the Meituan-Dianping ecosystem logs 1B+ cumulative overseas visits from Chinese consumers deciding where to spend.

200k+MERCHANTS COVEREDSource: Meituan-Dianping overseas platform data (2025) - 200k+ verified merchants covered overseas.

Platform data: 200k+ verified merchants already covered overseas, searchable and bookable by Chinese travellers.

3.73MCHINA ARRIVALS · MYSource: Malaysia Tourism Ministry (MOTAC) - 3,725,894 Chinese arrivals in 2024, +130.9% YoY; reported by NST, Bernama and Xinhua (Feb 2025).

Chinese tourist arrivals to Malaysia in 2024 (+131% YoY) - the country's fastest-growing inbound segment.

+698%MY PLATFORM MOMENTUMSource: Dianping Ads Division, '2025 National Day Outbound Travel Insights' - Malaysia F&B payment orders peaked at +698%, DAU +26%, new reviews +96%.

Dianping Malaysia (National Day 2025 peak): F&B orders +698%, daily active users +26%, new reviews +96%.

02 - Services

End-to-end
Dianping operations

Everything from listing to growth. You run your business; we run your Chinese-platform presence.

Merchant Onboarding
Dianping listing + official verification, free Meituan cross-listing. Storefront design, menu translation, photo gallery, signature dishes.
01
CPC Ads
On-platform bidding ads: search & feed exposure, keyword strategy, budget and bid management.
02
Group Buy & Vouchers
Set-meal and voucher design, pricing strategy, listing operations. Platform data: deals lift impressions +30% on average.
03
Review Management
Review monitoring and replies, dispute appeals, review-growth programmes - run by native-Mandarin operators.
04
KOC Seeding
Chinese creators introducing your store to their audience.
05
Data & Reporting
Monthly reports: impressions, visits, orders and reviews - growth you can see.
06
REAL MERCHANTS · REAL SCENES

Your business, beautifully seen

From signature dishes to the buzz of your dining room - we put the visuals that win over Chinese diners right on your Dianping page.

Grilled satay skewers glazed in sauce on a banana leaf with lime and chili, a Malaysian restaurant signature dishSignature Dish
Signature skewers, styled to make mouths water
Bright, airy restaurant dining room with guests at wooden tables in warm evening lightDine-in Ambience
A bright, inviting dining room
Group of friends laughing and sharing a meal together at a garden restaurantHappy Diners
Real guests, real good times
Overhead shot of a shared seafood feast with prawns, spring rolls, grilled fish and rice at a Malaysian restaurantShared Feast
A seafood spread made for sharing
Man receiving a relaxing back massage at a spa and wellness centreSpa & Wellness
Relaxing treatments that earn reviews
Customer showing the Dianping app on his phone to redeem a group-buy deal at a Malaysian eatery counterScan & Redeem
Guests scan to redeem a deal
03 - Packages

Two packages,
pick your fit

Annual service. Full proposal and pricing follow the free consultation - tailored to your store.

Merchant Verified Listing
  • Official Dianping verified merchant account (商户通)
  • CPC promotion (ad budget + managed bidding included)
  • Professional optimisation: storefront & banner design, photo gallery, signature highlights
  • Activation, setup and training
  • Free Meituan cross-listing
  • Monthly performance report
Book a Free Consult
Launch Special · Limited Slots
Full Package
  • Everything in Merchant Verified Listing
  • Group Buy activation: set-meal & voucher design, listing and operations
  • Deal pricing & calendar strategy (timed to Chinese holiday peaks)
  • Live on both platforms: Dianping + Meituan
Book a Free Consult

Slots are limited each intake to keep onboarding aligned with tourist peak seasons - first come, first served.

04 - Proof

Platform-verified
case studies

Official Dianping case studies and outbound-travel data - not our own projections.

+100%SINGAPORE · AOVSource: Official Dianping case study - Tung Lok / Dancing Crab, tiered voucher strategy across 13 outlets, AOV +100%.

Tung Lok / Dancing Crab - tiered voucher strategy across 13 outlets doubled average order value.

80M+HONG KONG · GTVSource: Official Dianping case study - voucher + set-meal strategy, 80M+ gross transaction value.

Voucher + set-meal strategy generated 80M+ in gross transaction value.

90%OSAKA · POSITIVESource: Official Dianping case study - signature set-meal: 30k+ sold, 90% positive reviews, #1 on the regional hot list.

Signature set-meal campaign: 30k+ sold, 90% positive reviews, #1 on the regional hot list.

+30%DEALS · IMPRESSIONSSource: Dianping platform data - merchants offering deals see impressions +30% and Store Quality Index +10%.

Platform average: merchants offering deals see impressions +30% and Store Quality Index +10%.

05 - Merchant Showcase

This is what a listing
looks like

Real Malaysian merchant pages on Dianping - verified badge, signature dishes, user reviews, group-buy deals, and the diner-voted Must-Eat List.

06 - The MerchantNgin Platform

More than an agency -
your own dashboard

Coming Soon

The MerchantNgin client dashboard is in development: service status, onboarding, deal submissions and reports - one login for everything. It's what sets us apart from a typical agency.

More store-marketing channels will plug into the same dashboard over time - Dianping is just the start.

Book a Consult
Client LoginOnline OnboardingDeal SubmissionTicketingReporting
app.merchantngin.com
07 - How It Works

From signing to live,
in four steps

We handle everything on the Chinese-platform side - you just provide your store materials. Typical go-live is 2–4 weeks once materials are complete.

01
Free Consult
We assess your store, your customer mix, and the realistic Dianping opportunity - then recommend a plan.
02
Materials
A simple bilingual checklist: store info, photos, menu or service list. We guide you through every item.
03
Setup & Verify
Listing creation, official verification, storefront & banner design, menu translation, signature highlights. Live in 2–4 weeks once materials are in.
04
Promote & Grow
CPC campaigns, group-buy deals and vouchers, review management - optimised monthly with transparent reporting.
08 - About

Meet
MerchantNgin

We're a digital marketing agency serving Southeast Asia. MerchantNgin is our merchant-growth platform - getting local businesses seen and chosen on Dianping and other Chinese platforms.

Dianping · 大众点评
Official Partner
Innovative Hub
SEA Marketing Agency · est. 2016
TikTok Shop Partner
Singapore
Smiling local cafe owner standing in her shop
09 - FAQ

Questions we hear
all the time

What is Dianping - and how is it related to Meituan?

Dianping (大众点评) is China's largest lifestyle review platform - the app Chinese consumers use for restaurant reviews, food reviews, beauty and leisure decisions, at home and abroad. Meituan is Dianping's parent company; verified merchants are cross-listed on Meituan for free - one setup, two platforms.

Do I need to speak Mandarin to work with you?

No. We handle 100% of the Chinese-platform side - listing, translation, campaigns, review replies. You work with us in English or BM.

How fast can my listing go live?

Typically 2–4 weeks after we receive your complete materials (photos, menu or service list, business documents).

What's the minimum commitment?

The minimum engagement for the Dianping service is 1 year - signing starts a one-year service cycle. The verified merchant account (商户通) itself is an annual product.

Is this only for tourist-facing businesses?

No. Dianping and Meituan are also widely used by the local Chinese-Malaysian community - for F&B in KL, Penang and JB, local Chinese diners often match or exceed tourist volume.

How do Chinese customers pay?

The Dianping/Meituan ecosystem supports Alipay and WeChat Pay, and deal redemptions are settled by the platform - you don't need to handle RMB payments yourself.

How is pricing structured?

Annual packages (Merchant Verified Listing / Full Package). After the free consultation we'll send a full proposal and quote tailored to your store.

Let's grow your
footfall

Book a free consultation - we'll assess how your business currently shows up to Chinese consumers, and where the biggest wins are.

EMAIL
[email protected]
ADDRESS
D5-9-2, Jalan PJU 1A/46, Pusat Perdagangan Dana 1, 47301 Petaling Jaya, Selangor, Malaysia
HOURS
Mon-Fri 9AM-6PM · Closed on public holidays
Or drop us a line
We'll reply within one business day.